FREQUENTLY ASKED QUESTIONS

Local pickup times are Monday- Wednesday: 4:30pm-6pm Friday: 10-1pm; 3:30-6pm Saturday: 12-4pm

Yes, same day pickup is available for a $10 fee rush fee. Click on same day under the shipping option.

Yes. Any item not listed on hand on our social media, is considered a special order. All items, excluding wigs, takes 5-7 business days to arrive. Wig orders take 7-10 business days to arrive.

Please refer to our Facebook or Instagram @impeccablehairs to view the list of items we have available on hand.

Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Get Started” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.

To add a new FAQ follow these steps: 1. Click ‘Manage FAQ’ button 2. From your site’s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish.

An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.

You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under ‘Info to Display.’